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Shazam Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Shazam Casino. Please read them carefully before registering an account, depositing funds or playing any game. By using the website, you confirm that you understand and agree to these terms, together with any additional rules or information shown on relevant pages.
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1. Accepting these Terms
These Terms & Conditions form an agreement between you and the operator of Shazam Casino. They apply to your access to the website, your player account, deposits, withdrawals, promotions, games and any related services. If you do not agree with any part of these terms, you must not use the website or its services.
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Additional rules may apply to particular games, promotions, payment methods or services. Those rules will be displayed on the relevant page or made available before you take part. Any promotion-specific terms should be read together with these general terms. If there is an inconsistency, the applicable promotion or product rules may govern the relevant activity to the extent stated there.
Shazam Casino may update these terms from time to time to reflect changes to its services, technology, legal obligations or operating practices. The current version will be made available on the website. You should review the terms regularly. Continuing to use the website after an update is published may be treated as acceptance of the revised terms.
The website is intended for lawful personal use. You must not use it for commercial purposes, unlawful activity, fraud, money laundering, abuse of another person’s identity or any activity that could damage the website, its systems or other players.
2. Eligibility and Player Accounts
You may only use Shazam Casino if you meet the minimum legal age and other eligibility requirements that apply to you in Australia. It is your responsibility to confirm that online gambling is lawful for you before registering or playing. The website may not be available in every location, and access may be restricted where required by law or by the operator’s policies.
When you open an account, you must provide information that is accurate, current and complete. You must update your details if they change. An account must be registered in your own name and may only be used by you. You must keep your login details confidential and take reasonable steps to prevent anyone else from accessing your account.
- Do not create more than one account unless the operator has expressly approved this in writing.
- Do not allow another person to use your account or payment method.
- Do not use false, misleading, stolen or unauthorised personal information.
- Notify the operator promptly if you suspect that your account or login details have been compromised.
- Co-operate with reasonable identity, age, payment and security checks.
The operator may request documents or other information to verify your identity, age, address, source of funds or ownership of a payment method. Account functions may be limited while checks are completed. If requested information is not provided, cannot be verified or indicates that you are not eligible to play, the account may be suspended, closed or otherwise restricted in accordance with applicable requirements.
You remain responsible for activity carried out through your account unless you have promptly reported unauthorised access and the operator determines that you were not responsible for the circumstances. You should log out after each session and avoid using shared or public devices where account information could be exposed.
3. Deposits, Withdrawals and Promotional Offers
You may only deposit funds using a payment method that you are authorised to use. The name on a payment method may need to match the verified account details. The operator may refuse, delay or reverse a transaction where it cannot be properly verified, appears unusual, is made using an unauthorised method or may breach legal or security requirements.
You should check the transaction information shown on the website before confirming a deposit or withdrawal. Available payment methods, processing conditions, minimums, maximums, fees and other requirements may vary and may be changed or withdrawn. Any information shown at the time of a transaction should be read carefully.
Withdrawals may be subject to account verification, payment checks, applicable wagering requirements and other lawful controls. The operator may return funds through an appropriate verified payment method. You must not use the website to transfer funds between people or to disguise the source or destination of money.
Promotions, bonuses, free bets and other offers are subject to their own published terms. Those terms may include eligibility conditions, expiry dates, contribution rules, wagering requirements, game restrictions, maximum conversion amounts and withdrawal conditions. An offer should not be accepted unless you understand the conditions that apply.
The operator may correct an obvious error in a promotion, game result, balance or transaction. If funds or benefits are credited in error, the operator may remove or recover the mistaken amount, subject to applicable law. Promotional activity must not be abused through multiple accounts, coordinated play, automated methods or any attempt to obtain an unfair advantage.
You are responsible for any taxes, duties or reporting obligations that may apply to you. Before depositing or withdrawing, make sure that the activity is suitable for your circumstances and that you understand the financial risk of gambling.
4. Games, Website Use and Account Restrictions
Games are provided for entertainment and may involve the risk of losing money. Results are determined by the relevant game rules and, where applicable, random game systems. Past results, patterns, strategies or the outcome of earlier rounds do not guarantee a future result. You should only stake money that you can afford to lose.
You must use the website fairly and responsibly. You must not interfere with its operation, introduce malicious code, attempt to bypass security, scrape or copy material without permission, manipulate game outcomes, use bots or automated software, or exploit a technical fault. Suspected cheating, collusion, fraud or other misuse may be investigated.
- Follow the instructions and rules displayed for each game or service.
- Check your balance, stakes and transaction details before confirming activity.
- Stop using the website if you believe a game, payment or account feature is not working correctly.
- Report suspected errors, unauthorised activity or security concerns through the support options published on the website.
- Do not rely on unofficial websites, applications or messages that claim to represent Shazam Casino.
The website may occasionally be unavailable because of maintenance, updates, faults, network problems, third-party services or circumstances outside the operator’s reasonable control. The operator may change, suspend or remove games, features or content. Where an interruption affects a transaction or game, the matter may be reviewed using available records and the relevant rules.
The operator may suspend, limit or close an account where it reasonably considers that a player has breached these terms, provided inaccurate information, failed a required check, acted unlawfully, abused a promotion, created a security risk or used the service in a manner that may cause harm. Restrictions may also be applied to meet legal, regulatory, responsible gambling or fraud-prevention obligations.
5. Responsible Gambling, Privacy and General Legal Terms
Gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. Set personal limits before you play, take regular breaks and avoid chasing losses. Never gamble with money needed for rent, bills, food or other essential commitments. Do not gamble when affected by alcohol, drugs, stress or strong emotions.
If gambling is becoming difficult to control, use the responsible gambling tools and support options made available on the website. These may include account breaks, self-exclusion, deposit or activity controls, reality checks and access to information about external support services. You can also contact the website through the support channels published on the relevant pages to ask about available restrictions.
Personal information is handled in accordance with the Shazam Casino Privacy Policy. That policy explains what information may be collected, why it may be used, how it may be protected and the choices that may be available to you. You should read the Privacy Policy before creating an account or using the services.
To the extent permitted by law, the website and its services are provided subject to availability and without a guarantee that access will always be uninterrupted, error-free or suitable for every purpose. Nothing in these terms excludes, restricts or modifies any right, guarantee or protection that cannot lawfully be excluded, restricted or modified under applicable Australian law.
You may not transfer your account or rights under these terms to another person. The operator may assign or transfer its rights and obligations where permitted. If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that it has been waived.
These terms are intended to be read consistently with applicable Australian law and any mandatory requirements that apply to the services. Any dispute should first be raised through the support process available on the website, so the issue can be reviewed using the relevant account and transaction records. Nothing in this section removes any rights you may have under applicable law.
For questions about these Terms & Conditions, account access, payments, games or responsible gambling tools, use the contact or support options currently displayed on the Shazam Casino website. Please keep your account information secure and provide enough detail for your enquiry to be reviewed.
